Be Prepared for Every Patient
With lightning-fast accuracy, MatchMD™ technology uses pre-configured groups of on-call providers and specialists set up as “Rapid Response” teams to be contacted within seconds requiring only one message to the entire unit and thus eliminating the time-consuming process of reaching each member individually.
Evaluate Your Organization to Discover How MatchMD™ Fits
There are many advantages to the MatchMD™ system, from our live after-hours answering service to the efficient storage of critical data with HIPAA compliant security. Find out how MatchMD™ can evaluate the needs of your organization to provide the most effective solution.
Call Center
Reduce frustration and improve response time.
Live Operator
Bilingual, 24/7 answering service working holidays and weekends
Priority Messaging
Ensure that messages in emergencies are received and resolved
Call Schedule
Complex or simple schedules managed effectively for any organization
Affordable
Systems that save lives should be accessible no matter what. Because we feel strongly about it, our platform has many pricing options. Improvements to the platform or upgrades in services are all part of your regular fees — no surprise bills or sudden jumps in pricing.
Fast
Delays in treatment can lead to problems down the road, for both clinicians and their patients. By utilizing the system, the correct on-call physician can be found and contacted instantly. Information ranging from critical patient data to simple schedule changes are communicated safely and accurately.
About Us
MatchMD™ is a messaging service designed with the healthcare delivery organization in mind. A pioneer in the field of medical communications, this platform is managed by health IT professionals with decades of experience. Our team responds to evolving industry needs, ensuring timely and secure delivery of your messages from any device.
37
Years
combined secure messaging experience
79
Years
combined healthcare experience
38
Years
combined healthcare IT experience
100%
Compliant
99.9%
Uptime
Simple to Use
When the MatchMD™ system is set up, there is nothing more to add. No need for other expensive hardware or extensive training. Our team has made it as simple as possible to use, allowing new users to learn the system quickly. Physicians can stay in touch with other members of the team anywhere they can access the internet.
Rapid and Reliable
There are no limits to the numbers and complexities of the information MatchMD™ can handle. From on-call schedules to messaging, everything occurs in real-time. There are no delays in information when schedules are changed. Everything is time-stamped, so all parties know when messages were sent and when the response arrived.
Multiple Device Options
If the device can accept a text, it can receive a message sent by MatchMD™. From smartphones to tablets, communication is swift and efficient between parties. Messages that need to be sent to more than one device may be delivered all at once, or in a sequence.
Expanded Service Range
Team members must be accessible no matter where they are. Messages that cannot be delivered immediately are continuously resent to the recipient until the information can be accessed. Even if delayed, the message is time-stamped from when it was sent to when it was received to when the recipient responded.
Authenticated and Compliant
Proper security and proper protocols validate messages. Through electronic signature authentication, orders sent from a confirmed device will not need any further signatures. This protocol can be set up by the hospital, with the assurance that all messages are HIPPA compliant and encrypted with the latest technology.
“
MatchMD™ really makes things go so much smoother. Our medical teams can stay in constant contact with each other so everything works smoother. My patients trust me to do my best and therefore I trust MatchMD.
Teri Darnell
BSN, RN, CHPN Kettering Health Network
“
I LOVE their online scheduling template that is so EASY to adjust on the fly through the website or via the mobile app! The operators have all been pleasant and immediately responsive to our physicians, patients, and patient families. We have had no complaints, which is certainly a breath of fresh air compared to our former answering service group.
Elizabeth F. Yankello
RN, CPN, CMPE Chief Operating Officer / Certified Medical Practice Executive Sewickley Valley Pediatric & Adolescent Medicine
“
MatchMD™ keeps its prices low but does not skimp on service in any respect. I highly recommend their services and am confident that those considering a switch will not be disappointed with their experience with MatchMD™
Elizabeth F. Yankello
RN, CPN, CMPE Chief Operating Officer / Certified Medical Practice Executive Sewickley Valley Pediatric & Adolescent Medicine
Save Time and Reduce Frustration Across Your Entire Organization
The number of features that MatchMD™ offers to hospitals, medical facilities, and healthcare teams is always evolving. Let us demonstrate how our advanced platform will deliver a reliable and secure messaging solution, regardless of your organization's size.